Limited availability on Marbell's January customer service workshop

With places filling fast on an all-new customer service training workshop. Cornish businesses should act now to secure their space on Marbell’s January workshop.

The company’s first workshop of 2022 – Providing Excellent Customer Service - takes place on Tuesday 25 January at Pool Innovation Centre, from 9am – 12.30pm. The workshop will upskill customer facing staff and provide a networking opportunity for all attendees.

Bookings are currently open for customer service training courses from Marbell – a new Cornish training company on a mission to help local businesses deliver excellence when dealing with customers – but with limited spaces available, it is advisable to book soon to secure your space.

Launched in 2021, Cornish businesses looking for high-quality customer service training for employees can now book spaces on new and affordable workshops in the county with the help of the Penzance-based company.

Run by Mark Webb - a trainer with over 10 years’ experience - the training company offers a range of workshops and courses, working with employees to ensure they feel confident in dealing with customers across a range of situations and conversations.

Mark Webb, managing director of Marbell, said: “I’ve been delighted by the early interest in working with Marbell, and am excited to see what 2022 brings. It’s great to be able to offer my Excellence in Customer Service course in Pool, and am looking forward to working with attendees.

“I know many businesses will be reflecting now on how best to prepare their employees for the year ahead, and I’d encourage them to get in touch with me to discuss their needs.

“High quality customer service workshops for staff – both seasonal and permanent – can prove challenging to find in the South West, and organisations do not always have budgets to send their teams out of county. My company can help to provide excellent customer service training that’s affordable to Cornish businesses.”

Book a place on Marbell’s first workshop of 2022 at a cost of £89 per person:

Providing Excellent Customer Service

Tuesday 25 January 2022

9am to 12.30pm

Pool Innovation Centre

Book here:

https://www.eventbrite.co.uk/e/providing-excellent-customer-service-tickets-223908043987

Marbell’s menu of workshops includes:

·        Providing Excellent Customer Service

·        Dealing With Difficult Situations

·        Complaint Handling

·        Clear and Effective Communication

·        Improving your Writing for Business

The company also offers flexible delivery methods – in addition to Marbell’s regular events programme of shared workshops, bespoke workshops can be delivered at your business location, giving organisations the chance to train multiple members of their team in an affordable and convenient way.

Further shared workshop dates will be announced soon at various locations around Cornwall, giving attendees a chance to benefit from quality training whilst networking with colleagues from other companies.

If you'd like to discuss your organisation's training needs and find out more about booking bespoke on-site training, contact Mark Webb on [email protected] or visit www.marbell.uk for further information.